YOUR PARTNERS

OPERATIONS +

EXECUTION

Katy Mayo - Co-Founder

Katy builds the structure that helps organizations grow with confidence. As the co-founder of Scaffold Collective, she brings over two decades of experience in strategic executive support, operations, and organizational development—partnering with leaders to create strong frameworks where things feel scattered and adding structural support where progress has stalled.

Her career spans global brands like IDEO and Gap Inc., where she became known for turning complexity into clarity and big ideas into executable plans. She knows scaling can test even the strongest foundations: overwhelmed executives, workflows that outgrow their design, and people operations that need to catch up with rapid growth.

Based in Denver, Katy lives with her three kids—her favorite (and most joyful) daily reminder that even the best-built structures need flexibility.

Core Competencies

  • Strategic Executive Support: keeping leaders focused on vision while handling systems, communications, and priorities

  • Organizational Development: creating workflows, building framework and processes that scale and sustain through growth

  • Team Engagement & Communication: strengthening alignment and belonging through clear, consistent practices

  • People Operations: designing onboarding, performance, and feedback systems that reinforce culture and clarity

  • Employee Insights: facilitating safe, anonymous employee feedback to give leadership actionable clarity

  • Synthesis & Recommendations: distilling complexity into clear direction and action
    Execution & Accountability: driving plans into practice with precision and consistency

Technical Skills

  • Collaboration & Project Management: Google Workspace, Hubspot, CRM, Asana, Basecamp, Slack, Notion

  • Executive Support Tools: scheduling, travel coordination, workflow optimization platforms

  • People Operations & HR: onboarding systems, employee survey tools, and performance management platforms

  • Internal Communications: email newsletter and messaging platforms for clear organizational updates

  • Workflow & Systems Adoption: skilled at introducing and embedding new tools to streamline processes and reduce friction

EXPERIENCE +

ENGAGEMENT

Core Competencies

  • Creative Operations Leadership: guiding cross-functional teams, shaping culture, and ensuring fluid collaboration

  • Experiential Production: designing and delivering immersive events, activations, and installations

  • Organizational Culture & Workplace Experience: cultivating inclusive, values-driven environments for distributed and hybrid teams
    Community Engagement: building networks, fostering belonging, and driving participation

  • Sustainability Integration: aligning creative work with low-waste practices and climate-conscious goals
    Vendor, Contractor & Partner Management: coordinating diverse stakeholders toward shared outcomes

  • People & Team Management: hiring, mentoring, and leading employees and contractors toward project and organizational success

  • Event Logistics & Hospitality: curating guest experiences, front-of-house operations, and behind-the-scenes logistics for events of all scales

  • Strategic Communications: crafting messaging that is efficient, empathetic, and impactful

  • Client Relationship Management: balancing big-picture vision with detail-oriented execution

Technical Skills

  • Collaboration & Project Management: Google Workspace, Asana, Basecamp, Slack, Figma, Miro, Notion

  • Creative Tools: Adobe Creative Suite (Photoshop, InDesign, Illustrator), Canva, Squarespace (website building and maintenance + e-commerce), email newsletter platforms

  • Event Planning & Ticketing: multiple platforms for registration, ticketing, and audience engagement

  • Presentation Design: PowerPoint, Keynote, Google Slides

  • Audio/Video: intermediate skills in capture and editing for podcasts, live events, and hybrid formats

  • HR & Operations: basic HR software familiarity; fast learner with system configuration and adoption

  • Technology & Systems Adoption: leveraging AI-powered tools—including ChatGPT and others—to streamline workflows, enhance communication, and support creative production

Lisa Waud- Co-Founder 

Lisa designs the scaffolding that makes workplaces feel more connected, clear, and human. As an organizational culture and workplace experience designer, she weaves belonging into the everyday fabric of work—helping leaders create environments where people feel supported and teams thrive.

With over 20 years of experience, Lisa knows that growth can stretch a company’s culture: communication becomes scattered, engagement drops, and values get lost in the shuffle. She builds systems and experiences that bring it all back into alignment. From company-wide retreats and leadership offsites to everyday rituals like 1:1s, all-hands, and knowledge shares, Lisa designs structures that foster belonging, cultivate creativity, and keep teams moving in the same direction.

Her approach blends a people-first mindset with a decisive, operational lens. Drawing on her background in creative operations leadership, experiential production, and sustainability integration, Lisa turns culture from an abstract idea into a lived, vibrant experience.

Based in Southern California, Lisa also maintains an active art practice creating large-scale public botanic installations and seeking out immersive experiences — pursuits that continually renew her perspective on how people collaborate and inspire one another.